Refund Policy

 Refund Policy – Echo Mobile

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At Echo Mobile, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Eligibility for Refunds:

• Items must be returned within 3 days of purchase.

• Product must be unused, undamaged, and in its original packaging.

• Refunds are available for defective or incorrect items only.

• Services (like graphic design, photocopying, typing) are non-refundable once delivered.

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How to Request a Refund:

• Visit our store or contact us at +94 77 277 9724 with your receipt or proof of purchase.

• We will inspect the item and notify you of the refund status.

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Refund Method:

• Approved refunds will be issued through the original payment method within 5–7 business days.

For any questions, feel free to reach out — we’re happy to help!